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Telephone Preference Service Scam

Alert message sent 12/03/2018 08:54:00

Information sent on behalf of Lincolnshire Police

Scam Alert

We have been advised that a potential scam is circulating in your area.

Scam details

Trading Standards have been informed about phone calls from someone claiming to be from the Telephone Preference Service (TPS) and asking for personal details such as date of birth and bank card details, so that  the TPS membership can be renewed.

Once a private line is registered with the TPS, there is no need to renew it and the TPS do not make such calls.   Never give any personal or banking details over the phone.

Please hang up if you should receive such a call.



Telephone Preference Service (TPS)
DMA House
70 Margaret Street


Registration line

0845 070 0707


0845 703 4599


020 7323 4226




If you are contacted by a cold caller over the telephone or on your doorstep, please consider these points:

• Do I really need the work/equipment being offered, if I haven’t already asked for a quote?
• Will the person provide a written contract/quote?
• Have I obtained other quotes to ensure the price being quoted is reasonable?
• Have I obtained any references for this company or checked them on companies house to see if they are a registered company?
• Have I checked to see if they are qualified to carry out the work ie Gas Safe registered engineer?

 If you are unsure of the company/person do not enter into or sign any agreement.

If a person refuses to leave your property, this is an offence and you should ring Tel: 101 to ask for assistance.


Company Registrations

To check if a company is registered and legal visit the website:

Lincolnshire Safer Communities Trading Standards.

For advice please call 03454 04 05 06.

Trading Standards nationally has an agreement with Citizens Advice Consumer Service to help you report a problem or obtain free, confidential and impartial advice and guidance on consumer issues.

Opening Hours: Monday to Friday, 9:00am to 5:00pm (excluding bank holidays and public holidays)

Visit the website:

Gas Safe Register

Action Fraud
To report scams and Internet security issues.

Ring 0300 123 2040

or visit the website:

Message sent by
Gill Finn (Police & NHWN, Community Safety Officer, Police Headquarters)

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